Privacy Policy | Munshi Nature Cure

Privacy Policy

Effective Date: July 4, 2025

Munshi Nature Cure - Patanjali Wellness Center ("we", "us", or "our") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information through our website, social media pages (including Instagram and Facebook), and automated communication systems such as AI agents or chatbots.

1. What Data We Collect

  • Messages sent to our Instagram or Facebook pages
  • Public profile details like username, ID, profile picture (from Meta APIs)
  • Name, phone number, email entered on forms
  • Browser/device data (via cookies, analytics, or tracking pixels)
  • Interactions with our AI chatbot or automated replies

2. How We Use This Information

We use the collected information to:

  • Respond to queries via automated and manual messages
  • Provide health or service-related support
  • Improve our website and digital services
  • Send updates about therapies, wellness offers, and events
  • Run analytics and generate insights (non-personally identifiable)

3. Use of AI and Automation

We use AI-powered systems to respond to Instagram and website messages. These AI agents may personalize messages using information you provide. However, human review is applied to sensitive queries to ensure accuracy and care.

4. Sharing of Data

We do not sell or rent your data. We only share it with:

  • Authorized staff and service providers (e.g., chatbot platforms, hosting providers)
  • Meta Platforms Inc., for Instagram and Facebook automation
  • Government authorities, if legally required

5. Retargeting and Analytics

We may use tools like Facebook Pixel, Google Analytics, or Meta APIs to understand user behavior and improve our content. This may include non-personally identifiable data like page views or clicks.

6. Data Retention

We retain data only for as long as necessary to fulfill the purposes outlined above. You may request deletion at any time.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors. Parents or guardians may contact us to delete such data if submitted unintentionally.

8. Your Rights

You have the right to:

  • Access, correct, or delete your data
  • Withdraw consent at any time
  • File a complaint under Indian IT Act or GDPR (if applicable)

9. International Use

If you are accessing this site from outside India, your data may be transferred to India. By using our site, you consent to this transfer.

10. Data Security

We use encryption, firewalls, and secure hosting to protect your data. However, no method is 100% secure — so we encourage you to use strong passwords and avoid sharing sensitive data via chat.

11. Contact Us

  • Email: info@munshinaturecure.com
  • Phone: +91-89809 44040
  • Address: Munshi Nature Cure, Patanjali Wellness Center, Hamirpur, Himachal Pradesh, India

12. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email or message.

This Privacy Policy complies with Meta’s Platform Policy, India’s IT Rules 2021, and general GDPR principles for transparency and data rights.